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| What
do .com, .net and .org stand for? |
.Com represents
companies or for profit organizations, it is also the
most common extension for domain names. Most personal
web sites also use this extension
.Net generally represents Internet Service Providers
and other organizations
.Org represents non-profit organizations or
groups
.Info stands for information and is generally
for information type sites but not limited to that
type
.Biz domains are used for businesses' sites
.US stands for United States and can be used
for any type of site
.WS means 'website' and can be used for many
different types of websites
Though these are general guidelines, you may use any
of these extensions when registering a domain name.
If you want to make sure no one else can benefit from
your domain name, it's a good idea to register all
variations of your domain name.
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| Confused
by the terminology you hear people using? Read
below for easy-to-understand explanations of the
most commonly-used terms. |
Administrative
Contact: The administrative contact is an individual
authorized to interact with the registrar on behalf
of the domain name registrant. The administrative
contact should be able to answer non-technical questions
about the domain name's registration and the domain
name registrant. It is strongly recommended that
the administrative contact be the registrant or someone
from the registrant's organization.
Billing Contact: The billing contact is the
person designated to receive the invoice for domain
name registration and re-registration fees. The billing
contact should be in a position to ensure prompt payment
of fees.
Browser: A program which allows a person to
read hypertext. The browser gives some means of viewing
the contents of pages and of navigating from one page
to another.
ccTLD: Country code Top Level Domain. Also referred
to as non-US ISO country codes. TLDs in domain names
which reflect a specific country, such as .co.uk (United
Kingdom), .co.jp (Japan), .com.tw (Taiwan), et cetera.
If you are interested in such a name, you should check
out this list of domain name registries around the
world: http://www.norid.no/domreg.html.
DNS: A distributed database of information that
is used to translate domain names, which are easy for
humans to remember and use, into Internet Protocol
(IP) numbers, which are what computers need to find
each other on the Internet. People working on computers
around the globe maintain their specific portion of
this database, and the data held in each portion of
the database is made available to all computers and
users on the Internet. The DNS comprises computers,
data files, software, and people working together.
Domain Name: In short, a domain name is nothing
more than an alias for a numeric web address. Each
web site on the internet has a numeric address that
functions like coordinates on a map. Instead of pointing
to a geographic location on earth, these numeric addresses,
called IP addresses, point to a geographical location
on the Internet. Computers have no problems with locating
and remembering numeric addresses. In contrast, most
humans have trouble remembering long, complicated sequences
of numbers. So, to make surfing the web easier, the
domain name system was invented. This system allows
people to use easy to remember names for web sites
instead of those number sequences.
Fully-qualified domain name: A fully-qualified
domain name (FQDN) is that portion of an Internet Uniform
Resource Locator (URL) that fully identifies the server
program that an Internet request is addressed to. The
FQDN includes the top-level domain name, the second-level
domain name and any other levels. An FQDN should be
sufficient to determine a unique Internet address for
any host on the Internet. The prefix "http://" added
to the fully-qualified domain name completes the URL.
FTP: File Transfer Protocol. The Internet engineering
standard for transferring files from one computer to
another, i.e. from a web creator's computer files to
the virtual server or vice versa. Such a transfer is
made via a special FTP software program such as WS_FTP
or CuteFTP. There are many Internet sites that have
established publicly accessible repositories of material
that can be obtained using FTP, by logging in using
the account name anonymous, thus these sites are called
anonymous ftp servers.
gTLD: Generic Top Level Domain. In the US, gTLDs
used to describe organizational and political structures
and are usually given three-letter names. Over the
past few years, a number of these gTLDs have become "unrestricted",
i.e. anyone can register a domain in that gTLD. You
do not even have to reside in the US or be a business
entity. For domains outside the US, two-letter ISO
(International Organization For Standardization) country
codes are used.
HTML: Documents on the World Wide Web are written
in a simple "markup language" called HTML, which stands
for HyperText Markup Language. HTML looks a lot like
old-fashioned typesetting code, where you surround
a block of text with codes that indicate how it should
appear, additionally, in HTML you can specify that
a block of text, or a word, is linked to another file
on the Internet. HTML files are meant to be viewed
using a browser, such as Netscape or Internet Explorer.
HTTP: HyperText Transfer Protocol. The protocol
for moving hypertext files across the Internet. Requires
a HTTP client program on one end, and an HTTP server
program on the other end. HTTP is the most important
protocol used in the World Wide Web (WWW).
Hypertext: Term coined by Ted Nelson around
1965 for a collection of documents containing cross-references
or "links" which, with the aid of an interactive browser
program, allow the reader to move easily from one document
to another.
IANA (Internet Assigned Numbers Authority): The
function that currently oversees registration for various
Internet Protocol parameters, such as port numbers,
protocol and enterprise numbers, options, codes, and
types. The IANA function is currently located at the
Information Sciences Institute at the University of
Southern California in Marina del Rey, CA.
ICANN: Internet Corporation for Assigned Names
and Numbers. ICANN is the new non-profit corporation
that is assuming responsibility from the U.S. Government
for coordinating certain Internet technical functions,
including the management of Internet domain name system.
More information about ICANN can be found at their
web site, which is posted at: http://www.icann.org.
InterNIC (http://www.internic.net): The
InterNIC is a concept for an integrated network information
center that was developed by several companies, including
Network Solutions, in cooperation with the U.S. Government.
Currently, the term "InterNIC" is being used in conjunction
with a neutral, stand alone web page (located at http://www.internic.net)
that is established for the purpose of providing the
public with information regarding Internet domain name
registration. InterNIC is a registered service mark
of the U.S. Department of Commerce.
IP Address: Every machine that is on the Internet
has a unique IP number - if a machine does not have
an IP number, it is not really on the Internet. Most
machines also have one or more Domain Names that are
easier for people to remember IP addresses are numerical,
often 32-bit addresses that are expressed as four numbers
between 0 and 255, separated by periods, for example:
216.168.224.69 For more information, HowStuffWorks.com
has an easy to comprehend article on How IP Addresses
Work as a part of its larger article on How Domain
Name Servers Work.
ISP (Internet Service Provider): Internet Service
Provider. While rather a generic term, ISP generally
refers to a person, organization, or company that allows
its users access to the Internet. In addition to Internet
access, many ISPs provide other services such as web
hosting, DNS and other services.
Nameserver: Sometimes called a "host". A computer
(server) that has both the software and the data (zone
files) needed to resolve domain names to Internet Protocol
(IP) numbers. Domain names must be programmed into
a minimum of two nameservers hosted on separate networks.
NIC: Generally, any office that handles information
for a network. The most famous of these on the Internet
is the InterNIC, which is where new domain names are
registered.
Parking: When a registered domain is parked,
the domain is reserved but remains inactive. A temporary
Web page is displayed until the site is unparked — or
activated. Domain name parking is often used by registrants
who do not yet have a hosting provider or who haven't
yet built a site for the domain.
Registrant: The individual or organization that
registers a specific domain name. This individual or
organization holds the right to use that specific domain
name for a specified period of time, provided certain
conditions are met and the registration (NIC) fees
are paid. This person or organization is the "legal
entity" bound by the terms of all applicable domain
registration Service Agreements.
Registrar: An entity with a direct contractual
relationship with, and special access to, a registry,
that inserts records on behalf of others.
Registry: A database associating DNS information
with some person, legal entity, operational entity,
or other referent.
Restricted top-level domain name (rTLD): A top-level
domain, such as .biz, .gov, .museum, .name, and .pro,
that is only available to registrants who meet certain
criteria.
Root: The top of the Domain Name System hierarchy.
Often referred to as the "dot."
Second-Level Domain: In the Domain Name System,
the next lower level of the hierarchy underneath the
top level domains. In a domain name, that portion of
the domain name that appears immediately to the left
of the top-level domain. For example, the domainsforbeginners
in domainsforbeginners.com. Second-Level Domains are
the focus of domain speculators and have been the root
of a good portion of internet name disputes on the
internet. It's important that your second-level domain
does not infringe upon the registered trademark of
another entity.
Server: A computer, or a software package, that
provides a specific kind of service to client software
running on other computers. The term can refer to a
particular piece of software, such as a WWW server,
or to the machine on which the software is running,
e.g. Our mail server is down today, that's why e-mail
isn't getting out. A single server machine could have
several different server software packages running
on it, thus providing many different servers to clients
on the network.
Technical Contact: The technical contact is
the person or organization who maintains the primary
domain name server. When you register your domain name
with us, we provide our primary nameserver automatically
and assume the role of Technical Contact. The technical
contact should be able to answer technical questions
about the domain name's primary domain name server
and work with technically-oriented people in other
domains to solve technical problems that affect the
domain name.
TLD: Top Level Domain. In the Domain Name System
(DNS), the highest level of the hierarchy after the
root. In a domain name, that portion of the domain
name that appears furthest to the right. For example,
the com in domainsforbeginners.com. top
URL: Uniform Resource Locator. An internet "address".
A draft standard for specifying the location of an
object on the Internet, such as a file or a newsgroup.
They are used in HTML documents to specify the target
of a hyperlink which is often another HTML document
(possibly stored on another computer).
Examples of URLs:
- http://www.cnn.com
- http://www.google.com
- http://lookup.ws
The first part of the URL, before the colon (often
http), specifies the access method. The part of the
URL after the colon is interpreted specific to the
access method.
URL Forwarding: URL Redirection or Website Redirection.
In short, when the user types in one address (URL)
for a web site and is then redirected to a site, often
on a different server than the domain. Often the URL
name entered will be short, easy to remember URL while
the destination page is actually defined by a much
longer, harder to remember URL. It occurs when a Web
server tells the client browser to obtain a certain
requested page from a different location. The new URL
may be on the same server or a different one and may
itself be subject to redirection. The user is normally
unaware of this process except that it may introduce
extra delay while the browser sends the new request
and the browser will usually (although not always)
display the new URL rather than the one the user originally
requested.
Virtual host: Also called an IPP. In order to
establish a full-time presence on the internet, one
needs to have computers that are connected continuously
to the Internet. Special hardware and software are
needed as well as constant maintenance of a full-time
high speed connection to the internet. A virtual host
provides services to relieve its hosted customers from
the burden of dedicating costly hardware/software and
valuable human resources to its web presence effort.
Because the electronic frontage (or website) actually
resides on the IPP's computers, and not that of the
entity, it's virtual. This is where the name "virtual
host" comes from.
Web Page: Simply, a block of information running
on a world-wide server process identified by a specific
URL. Such pages are most often written in HTML. It
is also possible for a server to create a dynamic web
page via special scripts.
Web Site: Simply put, a block of information
running on a world-wide server process. A web site
may or may not of a group of pages related to one another,
and is identified by its Second-Level Domain.
WhoIs: A searchable database maintained by the
registrar, which contains information about networks,
networking organizations, domain names, and the contacts
associated with them for respective domains. Also,
the set of rules that describes the application used
to access the database. This site uses fasterWhoIs,
an advanced engine that quickly searches all registrars'
databases for domain name availability.
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| I
want to modify the prices that I offer for each
domain name that can be registered/transferred
on my Reseller storefront. Where can I do this? |
- Login to your Private Label Admin page from here: http://www.resellercontrolcenter.com/login.aspx
- Click on Product Pricing from the Products & Pricing
menu.
- Click the '+' symbol to open the pricing chart
on the domain you wish to modify.
- Then modify the prices for new registrations
and renewals.
- Click APPLY before moving on to the next domain.
- Choose the next domain extension (TLD) to modify
and make the changes as needed.
- The price changes will take effect immediately.
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| How
do I modify the look and feel of my Reseller storefront? |
Here are the directions so you can access the
section where customizations are made to your reseller
site or storefront.
- Login to the reseller admin section at: http://www.resellercontrolcenter.com/login.aspx
- Login.
- Choose the appropriate selection from the "Design & Layout" menu.
- Make any changes and click APPLY.
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| How
do I modify default name server(DNS) information? |
- Click on "Product Offerings" from the "Products & Pricing" menu.
- First, modify the name servers under the "Hosting
Name Server" section.
- Note: If you are offering our Hosting product
then you cannot modify the default hosting servers.
- Click "Apply".
- Update the "Parking Name Servers".
- Note: It is recommended
that you not modify these as all forwarding,
email and custom parked pages use our default
name servers.
- Click "Apply".
These changes will only affect domains registered
after you have completed the modifications. Any domains
already registered will not automatically have their
name servers modified. Your customers may change
the option for each domain name from the default
one you specify.
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| What
payment methods does Lookup Domains accept? |
Currently,
Lookup Domains only accepts credit cards for any of
the services we offer. We have streamlined our billing
process so we can give you the lowest prices for our
services.
Lookup Domains accepts these major credit cards:
- Visa
- Mastercard
- American Express
- Discover
- Paypal
- Online Check payments
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| How
do I change the products I want to offer on my
Reseller storefront? |
- Login to https://www.resellercontrolcenter.com
- Choose Product Offerings from the Products & Pricing
menu
- From the next screen the products that you can
offer will be listed. Place a checkbox next to
the products you do wish to offer. Then click on
SUBMIT. The products you have chosen will be available
immediately.
- The next step is to set the prices for these
products. Follow the directions below on how to
set those prices.
- Click on SET OTHER PRODUCT PRICES.
- Set the price for each product that you are offering.
All of the prices listed are per year for each
product except Domain Transfer of Registration
which is per domain.
**Note: You can only
set the price between the Minimum Sale Price and
the Maximum Sale Price listed for each product.
- Click on SUBMIT. The price change will take effect
immediately.
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| How
do I change what domains (TLDs) can be registered/transferred
to my site? |
- http://www.resellercontrolcenter.com/login.aspx
- Login
- Once you are logged in choose Product Offerings
from the Products & Pricing menu.
- Click the checkbox next to the domain extensions
you want to offer.
- Click APPLY.
- Set the prices for the domain extensions you
have activated under the PRODUCT PRICING.
- The changes will take effect immediately after
APPLY is clicked.
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| How
do I login to the administrative side of my reseller
site? |
Login
to the Reseller Control Center at: http://www.resellercontrolcenter.com/login.aspx.
From there you can:
- View New products and features
- Manage your web site where you can customize
the site, Set prices, product offerings, manage
name servers, etc.
- View reports of the domains registered through
your Reseller storefront
- View Sales statistics by date
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| I
lost my Reseller Control Center password. What
do I do? |
Please
visit the following page so you may have your Reseller
administrative password information sent to you by
email: http://www.resellercontrolcenter.com/extranet/password_recover.aspx
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| Who
will be listed as the registrar on any domain name
registered at my site? |
We
have setup our Reseller service to list your company
as the registrar for most WHOIS searches. However,
we cannot control the information contained in any
WHOIS database, beyond our own, so Lookup Domains
may be listed. We feel that this will not cause a
conflict among your customers. The technical difficulty
of listing your company in all the WHOIS databases
is not feasible at this time.
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| How
long until a newly registered domain name can be
seen or used? |
Any
new domain name takes up to 48 hours to become registered
and fully effective on the internet. You will
not be able to publish or view your site, receive
e-mails or make use of your domain name until that
time frame has passed. That time frame is true for
all registers and just how the current domain name
system works.
If you make any changes to your domain name such as
modify any of the contact information or more importantly,
modify the DNS or name servers attached to your domain
name it will be 48 hours before you can see the changes
on the internet.
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| I
want to register a domain name that is about to
expire. |
You
may offer the Backordering service to your customers. Once
a domain is backordered, our system will check on
the status of that domain each day and attempt to
register it if that domain does become available.
Only one person can back order a domain from any
of our reseller accounts. If the domain is not released
the backorder credit can be setup for on another
domain.
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| Does
my customers' information on their domain name
have to be public? |
A
customer who registered a domain name with my Reseller
storefront can have their information listed on a
WHOIS search. Is there anyway to hide that information
from public view? The information listed on your
domain name has to be made publicly available per
our agreement with ICANN, the governing body of domain
names. We cannot hide that information from public
view at this time. As well false information cannot
be entered as that will violate the registration
agreement and your domain name registration will
be terminated. That is also by agreement with ICANN.
However, as a reseller you can certainly offer the
Private Registration services through your Reseller
site. With this service it is perfectly legal to
use the proxy information that we make available
for you and your customers.
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| How
do my customers unpark their domain names? |
- Navigate to your Reseller storefront.
- Choose DOMAIN NAMES from the manage drop-down
menu.
- Login with the current domain login information.
- Choose the domain name to modify
- Click on (click here to modify) next to NAME
SERVER INFORMATION.
- Enter the new name servers to be attached to
that domain.
- Click on SAVE CHANGES.
NOTE: Any changes to a domain name can take up to
48 hours to take effect on the Internet.
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|
| Can
a domain already registered to my customer be sold
to someone else? |
- Login to your Domain name management interface
- Choose the domain name you wish to transfer
- Click on CHANGE OWNER
- Click INITIATE NEW CHANGE
- Click the YES radio button and hit CONTINUE
- Enter the new Registrant INFO and then click
CONTINUE
- View the Transfer of Ownership application and
click CONTINUE
- You will receive a confirmation screen on the
next step
- The new registrant will receive an email with
the process to complete the registration change.
Once they complete that information the domain
will be moved to their account.
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| Can
my customers cancel a domain name registration? |
Yes,
they can perform this function from the "Manage Your
Domains" section from your Reseller storefront. This
is a permanent action and you cannot undo this action.
Unfortunately, there are no refunds for domain name
registrations that are cancelled for any reason.
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| When
should my customers renew their domain name? Will
they be notified? |
Your
customers will be notified via email when the domain
name is about to expire and can then renew it from
the MANAGE MY DOMAINS section of your Reseller storefront.
They can always check the status of your domains and
when they will expire from this section as well.
Domain renewal emails are sent 90, 30, 15 and 5 days
before a domain expires.
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| What
happens if I choose not to renew my reseller account?
What happens to the domains and other products?
Do the customers lose their items, etc? |
If
you do not renew within the reseller program, we move
all products and customer accounts from your reseller
account to another reseller site we have setup for
just such a purpose. Your customers will not lose any
time they have left on their domains and other products.
As well, those customers will be notified by email
of where to login for the future and their current
login information will be valid. No further commission
will be earned once your reseller site is deactivated.
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| How
do I forward my existing domain to my new reseller
storefront? |
- Login to the account where the domain is located
that you wish to forward.
- Click on 'Manage Domains'.
- Click on the domain you wish to forward.
- Click on the orange 'Forward Domains' button
above the domain list.
- Paste the address of your reseller storefront
in the 'Forward To' box on the right hand side
of the page.
- Click on the green 'Save Changes button near
the bottom of the page.
- The forwarding will be setup within 15 minutes
of saving the setup. Please note, any new domain
can take up to 48 hours to show on the Internet
so that may delay the forwarding setup if applicable.
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| How
can I buy a private domain registration? |
- Go to your Reseller storefront and select MANAGE
MY DOMAINS from the storefront.
- Log in using your domain login username and password.
- Select Domain Names you wish to add privacy.
- Check the domain record you wish to make private.
- Click "Add Privacy", you'll be prompted to
create a Domains By Proxy Account and proceed
through the check out.
- In a matter of minutes, your information will
now be private and will not be accessible through
a WHO-IS lookup.
- You can transfer your existing domain name(s)
to your Reseller site. When the transfer process
is successful you can then convert your public
registration to a private one by following the
steps above to convert public names into private
names.
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| How
do I know if my tax form is on file with Lookup
Domains? |
You
can check to see if your tax form is filed from within
the reseller control center. Login at: https://www.resellercontrolcenter.com/login.aspx
If your tax form is on file, you will see the following
text listed: Your tax information is on file with Lookup
Domains.
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| I
cannot login to the Reseller Control Center What
do I do? |
There
may be several reasons why you may not be able to login
to the reseller control center. You may have the wrong
login ID or password. To recover your password, please
access the Password Recovery page to have your password
sent to the email address on file. You will need to
enter your login name and full email address. If you
do not have the correct login name, please contact
Lookup Domains directly at: (480) 505-8822 or Email: reseller.support@lookup.ws.
If you enter your login information, click the 'Login'
button and the screen refreshes back to the login page
and erases your information, there may be an issue
with the 'cookie' setting on your specific computer.
If you are utilizing Internet Explorer 6.0 please follow
these directions to set the cookie setting to an appropriate
level.
- Open Internet Explorer.
- Click on TOOLS.
- Click on INTERNET OPTIONS.
- Click on PRIVACY.
- Change the SETTINGS level to LOW.
- Click APPLY and then OK.
- Attempt to login again.
Please check the 'Help' function of the browser you
are using if you are not utilizing Internet Explorer
6. If you still cannot login, please contact Wild
West Domains directly at the number or email address
listed above.
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